National online doctor services
ZAVA
One of three UK brands run by the same regulated pharmacy operator, with strong reviews and no subscription requirement.
Data verified 1–2 August 2026 · methodology

Site preview from ZAVA’s own published social-preview image · © Health Bridge Limited, trading as ZAVA (founded 2010 by David Meinertz and Amit Khutti; launched as 'DrEd' in Nov 2011, renamed ZAVA in the UK/Germany in Jan 2019)
Our review
ZAVA (Health Bridge Limited, trading since 2011) reviews an online questionnaire via a GMC-registered doctor and dispenses from its own GPhC-registered pharmacies in London and Milton Keynes, with free next-day delivery and no subscription required. Mounjaro starts at £169.99/month (2.5mg) and Wegovy at £99.99/month (0.25mg), both bundled with consultation and aftercare. Trustpilot rates its UK profile 4.5 out of 5 from around 13,090 reviews; reviewers report an efficient, well-packaged service and thorough eligibility checks, alongside complaints of unresponsive pre-purchase enquiries and doctor reviews sometimes taking longer than expected. Worth noting: ZAVA shares its exact CQC registration (Health Bridge Limited, rated Good) with Superdrug Online Doctor and Asda Online Doctor, also reviewed here — three consumer brands, one regulated operator. A February 2026 MHRA alert about a falsified Mounjaro batch supplied via "one online pharmacy in the UK" is a market-wide notice, not confirmed to involve ZAVA. Best for those wanting no ongoing subscription commitment.
Verification
- Legal name
- Health Bridge Limited, trading as ZAVA (founded 2010 by David Meinertz and Amit Khutti; launched as 'DrEd' in Nov 2011, renamed ZAVA in the UK/Germany in Jan 2019)
- Companies House
- 07392646
- GPhC registration
- ZAVA Pharmacy, 46 Essex Road, London N1 8LN — GPhC 9011147 (confirmed on GPhC register, owner Health Bridge Limited). ZAVA Pharmacy, 3a Deans Road, Old Wolverton, Milton Keynes MK12 5NA — GPhC 9012701 (confirmed on GPhC register, owner Health Bridge Limited, status: Registered). Superintendent Pharmacist: Alex Howson, GPhC 2086645. Medical Director: Dr Nicholas Antonakopoulos, GMC 6149065.
- CQC registration
- CQC registration number 1-201500907, held by Health Bridge Limited, listed by CQC as 'Zava (Health Bridge Ltd)'. Latest published rating: Good (21 Apr 2023) — the site states the 'well-led' domain was rated Outstanding in an earlier inspection round. This is the identical CQC registration used for Superdrug Online Doctor and Asda Online Doctor in this dossier.
- Address
- Old Sorting House, 46 Essex Road, London N1 8LN (registered office / UK office / ZAVA Pharmacy premises) · ZAVA Pharmacy, 3a Deans Road, Old Wolverton, Milton Keynes MK12 5NA
- Phone
- 020 3588 0292 (general/Trustpilot-listed); 0203 8083 239 (pharmacy team)
- hello@zavamed.com (general enquiries); pharmacy@zavamed.com (pharmacy queries)
- Website
- zavamed.com/uk
How it works
Online questionnaire reviewed by a GMC-registered ZAVA doctor; most reviews are completed within 72 hours, though weight-loss requests can take longer due to extra checks. On approval, medicine is dispensed from ZAVA's own in-house GPhC-registered pharmacies (London or Milton Keynes) and posted directly to the patient — there is no in-person consultation or collection option for weight-loss treatment, and no subscription is required.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Mounjaro (tirzepatide) | 2.5mg £169.995mg £187.997.5mg £249.9910mg £279.9912.5mg £299.9915mg £309.99As listed: 2.5mg £169.99; 5mg £187.99; 7.5mg £249.99; 10mg £279.99; 12.5mg £299.99; 15mg £309.99 (price includes treatment, consultation, 24/7 aftercare, weight-loss pack and support) | checked 1–2 August 2026 |
| Wegovy (semaglutide) | 0.25mg £99.990.5mg £119.991mg £149.991.7mg £168.992.4mg £189.997.2mg £259.99As listed: 0.25mg £99.99; 0.5mg £119.99; 1mg £149.99; 1.7mg £168.99; 2.4mg £189.99; 7.2mg £259.99 (price includes treatment, consultation, 24/7 aftercare, weight-loss pack and support) | checked 1–2 August 2026 |
Consultation & fees: Bundled into the medication price ('Prices include treatment, consultation, 24/7 aftercare, weight loss pack, and support'); explicitly no subscription/membership required; patients not charged if the doctor decides treatment is unsuitable.
Delivery: Free next-day delivery for weight-loss injections if ordered by 6pm (single pens can be left without a signature; multi-pen treatment packs require someone to sign for and receive them by 1pm). No in-store/pharmacy collection option is offered for weight-loss treatment.
What reviewers say
Praised
- · Service described as efficient, reliable and supportive through the weight-loss journey
- · Fast delivery frequently reported (next-day, well packaged)
- · Thorough initial eligibility checks cited as increasing confidence in the service; repeat-customer bundle discounts appreciated
Complained about
- · Unresponsive to pre-purchase enquiries made by email or social media before an account exists
- · Doctor review for weight-loss orders sometimes takes several days despite marketing suggesting same-day turnaround
- · Some reviewers describe customer service as unhelpful ('diabolical') when problems arise
Things to know
- Operates under the exact same legal entity and CQC registration (Health Bridge Limited, CQC 1-201500907) as both Superdrug Online Doctor and Asda Online Doctor also profiled in this dossier — meaning three of the four 'different' providers in this review are, in practice, a single regulated operator trading under three separate consumer-facing brands
- A general MHRA Safety Roundup (February 2026) reported that a falsified Mounjaro 15mg KwikPen (batch D873576) had been supplied through 'one online pharmacy in the UK' — this is a market-wide counterfeit-medicine alert and has not been confirmed to involve ZAVA or any of the other three providers in this dossier, but is relevant context for the online-GLP-1 channel generally
- A second, separate Trustpilot profile exists under the bare 'zavamed.com' domain (as opposed to the correctly matched 'zavamed.com/uk' / 'ZAVA UK' profile used for this dossier) showing only 3 reviews and a 3.2 rating — a source of potential confusion for consumers searching Trustpilot directly
- Sector-wide GPhC/ASA/MHRA Sept 2025 enforcement notice on public POM-naming ads for weight management applies to ZAVA's own public Mounjaro/Wegovy pricing pages, which name and price both drugs openly
Sources (13)
- https://www.zavamed.com/uk/mounjaro.html
- https://www.zavamed.com/uk/wegovy.html
- https://www.zavamed.com/uk/regulation.html
- https://www.zavamed.com/uk/about-us.html
- https://www.zavamed.com/uk/contact.html
- https://www.zavamed.com/uk/delivery.html
- https://find-and-update.company-information.service.gov.uk/company/07392646
- https://www.pharmacyregulation.org/registers/pharmacy/registrationnumber/9011147
- https://www.pharmacyregulation.org/registers/pharmacy/registrationnumber/9012701
- https://uk.trustpilot.com/review/zavamed.com/uk
- https://uk.trustpilot.com/review/zavamed.com
- https://www.gov.uk/drug-device-alerts/mhra-safety-roundup-february-2026
- https://www.pharmacyregulation.org/about-us/news-and-updates/updated-enforcement-notice-issued-weight-management-prescription-medicine-ads
Reader reviews
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.

