National online doctor services

ZAVA

One of three UK brands run by the same regulated pharmacy operator, with strong reviews and no subscription requirement.

Data verified 1–2 August 2026 · methodology

ZAVA website preview

Site preview from ZAVA’s own published social-preview image · © Health Bridge Limited, trading as ZAVA (founded 2010 by David Meinertz and Amit Khutti; launched as 'DrEd' in Nov 2011, renamed ZAVA in the UK/Germany in Jan 2019)

Our review

ZAVA (Health Bridge Limited, trading since 2011) reviews an online questionnaire via a GMC-registered doctor and dispenses from its own GPhC-registered pharmacies in London and Milton Keynes, with free next-day delivery and no subscription required. Mounjaro starts at £169.99/month (2.5mg) and Wegovy at £99.99/month (0.25mg), both bundled with consultation and aftercare. Trustpilot rates its UK profile 4.5 out of 5 from around 13,090 reviews; reviewers report an efficient, well-packaged service and thorough eligibility checks, alongside complaints of unresponsive pre-purchase enquiries and doctor reviews sometimes taking longer than expected. Worth noting: ZAVA shares its exact CQC registration (Health Bridge Limited, rated Good) with Superdrug Online Doctor and Asda Online Doctor, also reviewed here — three consumer brands, one regulated operator. A February 2026 MHRA alert about a falsified Mounjaro batch supplied via "one online pharmacy in the UK" is a market-wide notice, not confirmed to involve ZAVA. Best for those wanting no ongoing subscription commitment.

Verification

Legal name
Health Bridge Limited, trading as ZAVA (founded 2010 by David Meinertz and Amit Khutti; launched as 'DrEd' in Nov 2011, renamed ZAVA in the UK/Germany in Jan 2019)
Companies House
07392646
GPhC registration
ZAVA Pharmacy, 46 Essex Road, London N1 8LN — GPhC 9011147 (confirmed on GPhC register, owner Health Bridge Limited). ZAVA Pharmacy, 3a Deans Road, Old Wolverton, Milton Keynes MK12 5NA — GPhC 9012701 (confirmed on GPhC register, owner Health Bridge Limited, status: Registered). Superintendent Pharmacist: Alex Howson, GPhC 2086645. Medical Director: Dr Nicholas Antonakopoulos, GMC 6149065.
CQC registration
CQC registration number 1-201500907, held by Health Bridge Limited, listed by CQC as 'Zava (Health Bridge Ltd)'. Latest published rating: Good (21 Apr 2023) — the site states the 'well-led' domain was rated Outstanding in an earlier inspection round. This is the identical CQC registration used for Superdrug Online Doctor and Asda Online Doctor in this dossier.
Address
Old Sorting House, 46 Essex Road, London N1 8LN (registered office / UK office / ZAVA Pharmacy premises) · ZAVA Pharmacy, 3a Deans Road, Old Wolverton, Milton Keynes MK12 5NA
Phone
020 3588 0292 (general/Trustpilot-listed); 0203 8083 239 (pharmacy team)
Email
hello@zavamed.com (general enquiries); pharmacy@zavamed.com (pharmacy queries)

How it works

Online questionnaire reviewed by a GMC-registered ZAVA doctor; most reviews are completed within 72 hours, though weight-loss requests can take longer due to extra checks. On approval, medicine is dispensed from ZAVA's own in-house GPhC-registered pharmacies (London or Milton Keynes) and posted directly to the patient — there is no in-person consultation or collection option for weight-loss treatment, and no subscription is required.

Medications & prices

MedicationDoses & prices as listedSource
Mounjaro (tirzepatide)2.5mg £169.995mg £187.997.5mg £249.9910mg £279.9912.5mg £299.9915mg £309.99As listed: 2.5mg £169.99; 5mg £187.99; 7.5mg £249.99; 10mg £279.99; 12.5mg £299.99; 15mg £309.99 (price includes treatment, consultation, 24/7 aftercare, weight-loss pack and support)checked 1–2 August 2026
Wegovy (semaglutide)0.25mg £99.990.5mg £119.991mg £149.991.7mg £168.992.4mg £189.997.2mg £259.99As listed: 0.25mg £99.99; 0.5mg £119.99; 1mg £149.99; 1.7mg £168.99; 2.4mg £189.99; 7.2mg £259.99 (price includes treatment, consultation, 24/7 aftercare, weight-loss pack and support)checked 1–2 August 2026

Consultation & fees: Bundled into the medication price ('Prices include treatment, consultation, 24/7 aftercare, weight loss pack, and support'); explicitly no subscription/membership required; patients not charged if the doctor decides treatment is unsuitable.

Delivery: Free next-day delivery for weight-loss injections if ordered by 6pm (single pens can be left without a signature; multi-pen treatment packs require someone to sign for and receive them by 1pm). No in-store/pharmacy collection option is offered for weight-loss treatment.

What reviewers say

Praised

  • · Service described as efficient, reliable and supportive through the weight-loss journey
  • · Fast delivery frequently reported (next-day, well packaged)
  • · Thorough initial eligibility checks cited as increasing confidence in the service; repeat-customer bundle discounts appreciated

Complained about

  • · Unresponsive to pre-purchase enquiries made by email or social media before an account exists
  • · Doctor review for weight-loss orders sometimes takes several days despite marketing suggesting same-day turnaround
  • · Some reviewers describe customer service as unhelpful ('diabolical') when problems arise

Things to know

  • Operates under the exact same legal entity and CQC registration (Health Bridge Limited, CQC 1-201500907) as both Superdrug Online Doctor and Asda Online Doctor also profiled in this dossier — meaning three of the four 'different' providers in this review are, in practice, a single regulated operator trading under three separate consumer-facing brands
  • A general MHRA Safety Roundup (February 2026) reported that a falsified Mounjaro 15mg KwikPen (batch D873576) had been supplied through 'one online pharmacy in the UK' — this is a market-wide counterfeit-medicine alert and has not been confirmed to involve ZAVA or any of the other three providers in this dossier, but is relevant context for the online-GLP-1 channel generally
  • A second, separate Trustpilot profile exists under the bare 'zavamed.com' domain (as opposed to the correctly matched 'zavamed.com/uk' / 'ZAVA UK' profile used for this dossier) showing only 3 reviews and a 3.2 rating — a source of potential confusion for consumers searching Trustpilot directly
  • Sector-wide GPhC/ASA/MHRA Sept 2025 enforcement notice on public POM-naming ads for weight management applies to ZAVA's own public Mounjaro/Wegovy pricing pages, which name and price both drugs openly
Sources (13)

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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.