National online doctor services
Morrisons Clinic
Morrisons-branded online service run by Phlo Technologies, which has received seven ASA rulings for unlawful prescription-drug advertising.
Data verified 1–2 August 2026 · methodology
Site preview from Morrisons Clinic’s own published social-preview image · © Phlo Technologies Ltd
Our review
Morrisons Clinic is the supermarket's branded online-doctor service, operated under the hood by Phlo Technologies Ltd through its GPhC-registered Phlo-Digital Pharmacy (registration 9011171) in Trafford Park. Customers complete an online questionnaire, with medication — Wegovy from £79 for a first 0.25mg order (then £119) up to £279 for 7.2mg, and Mounjaro from £149 for 2.5mg (then £169) up to £319 for 15mg — sent free via Royal Mail Tracked 24 in insulated packaging with ice packs and a sharps bin. Trustpilot rates the service 4.8/5, and reviewers report a simple ordering process and fast, well-packaged delivery, though others describe a slow, repetitive documentation process, orders declined without explanation, and faulty products with little accountability. Notably, the ASA has upheld seven rulings against operator Phlo Technologies Ltd between July 2025 and June 2026 for unlawfully advertising prescription-only weight-loss medicines directly to the public via paid Facebook ads. Best for straightforward repeat orders.
Verification
- Legal name
- Phlo Technologies Ltd
- Companies House
- SC496769
- GPhC registration
- Premises: 9011171 (trading as Phlo-Digital Pharmacy, Unit 1 Fifth Street, Trafford Park, Manchester); responsible pharmacist Dennis Ouko, GPhC 2205052
- Address
- Unit 1 Fifth Street, Trafford Park, Manchester, England M17 1JX (registered pharmacy premises) · Companies House registered office: Edinburgh, EH3 8EH
- Website
- clinic.morrisons.com
How it works
Fully online, UK-wide (including London) mail-order model. Customer completes a ~3-minute online questionnaire; reviewed by prescribing pharmacists at Phlo Digital Pharmacy (the GPhC-registered distance-selling pharmacy that actually operates the branded 'Morrisons Clinic' service); if approved, medication is dispensed and posted. Monthly check-in consultations required for repeat/re-order prescriptions. No in-person consultation option.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Wegovy (semaglutide) | 0.25mg £790.5mg £1391.0mg £1691.7mg £1892.4mg £1997.2mg £279As listed: 0.25mg starter £79 (first order only, then £119); 0.5mg £139; 1.0mg £169; 1.7mg £189; 2.4mg £199; 7.2mg £279 — all per 4-week supply; multi-strength bundles also offered | checked 1–2 August 2026 |
| Mounjaro (tirzepatide) | 2.5mg £1495mg £1997.5mg £24910mg £27912.5mg £29915mg £319As listed: 2.5mg starter £149 (first order only, then £169); 5mg £199; 7.5mg £249; 10mg £279; 12.5mg £299; 15mg £319 — per 4-week supply; 8-week bundles from £305-£632, mixed-strength bundles £330-£350 | checked 1–2 August 2026 |
Consultation & fees: No separate consultation fee identified; cost of the online questionnaire/pharmacist review is bundled into the medication price
Delivery: Free Royal Mail Tracked 24, insulated packaging with ice packs plus a sharps disposal bin included
What reviewers say
Praised
- · Simple online questionnaire and ordering process
- · Fast delivery (often ~2 days), tracked with signature required
- · Medication arrives well packaged/temperature-controlled
Complained about
- · Process described as slow and overly complicated, with repeated requests for medical documentation
- · Orders declined with no clear explanation given
- · Complaints about faulty products and delivery delays with little accountability
Things to know
- Operator Phlo Technologies Ltd has received a string of ASA rulings (9 Jul 2025, 17 Dec 2025, 11 Feb 2026, 18 Feb 2026, 8 Apr 2026, 27 May 2026, 24 Jun 2026) for unlawfully advertising prescription-only weight-loss medicines directly to the public via paid Facebook ads
- Operates during a 2025-2026 UK-wide GPhC/MHRA/ASA enforcement push specifically targeting weight-loss-drug advertising (industry-wide context, not unique to this provider)
Sources (8)
- https://clinic.morrisons.com/weight-loss-service/wegovy
- https://clinic.morrisons.com/weight-loss-service/mounjaro
- https://www.trustpilot.com/review/clinic.morrisons.com
- https://find-and-update.company-information.service.gov.uk/company/SC496769
- https://inspections.pharmacyregulation.org/pharmacy/detail/phlo-digital-pharmacy-9011171
- https://www.chemistanddruggist.co.uk/news/regulation/ads-regulator-raps-phlo-over-morrisons-weight-loss-ad-VWZROZKHFBHUNNGXNOJP2VHHZA/
- https://www.asa.org.uk/rulings/phlo-technologies-ltd-a26-1328311-phlo-technologies-ltd.html
- https://www.thepharmacist.co.uk/news/morrisons-launches-online-private-prescription-service-with-phlo/
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.