Tiro · Support
How can we help?
Real answers from real people. Most questions are covered below — and we read every email.
Common questions
- Which medications does Tiro support?
- Tiro works for the main GLP-1 medications — semaglutide (Ozempic, Wegovy) and tirzepatide (Mounjaro, Zepbound), plus compounded versions. Dose tools cover the standard label ladders for each.
- Do my body-scan photos get uploaded?
- No. Camera body scans are processed entirely on your device. The photos never leave your phone — only the numeric measurements you choose to save are stored, and only if you enable sync.
- Is Tiro medical advice?
- No. Tiro is a tracking companion and its calculators are educational estimates. Always follow your prescriber for dosing and medical decisions. See our medical disclaimer.
- Is Tiro free?
- Yes. Tiro is completely free — there are no subscriptions, no in-app purchases, and no ads.
- How do I delete my account and data?
- Open the Settings tab and tap "Delete account & all data" to erase everything on your device and on our servers. You can also export a copy first, or request deletion by email. See the account deletion page for details.
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