National online doctor services
The Independent Pharmacy
A Bristol-based, pharmacist-owned online pharmacy with the strongest review profile and no flagged regulatory issues.
Data verified 1–2 August 2026 · methodology
Site preview from The Independent Pharmacy’s own published social-preview image · © ABSM Healthcare Ltd, trading as The Independent Pharmacy
Our review
The Independent Pharmacy (legally ABSM Healthcare Ltd, GPhC 9012559) is a Bristol-based online pharmacy owned by pharmacists Andy Boysan and Scott McDougall, with no London premises but same-day dispatch for orders placed before 3pm. Wegovy injection starts from £99.79 and the oral tablet from £128.99; Mounjaro starts from £179.99 across its dose range. It carries the strongest review profile of the providers here — 4.8/5 on Trustpilot from roughly 18,000 reviews — with reviewers reporting fast, reliable delivery, strong customer service and pharmacist advice, and an easy end-to-end ordering process. Complaints are isolated rather than patterned: occasional unreachable customer service when chasing test results, one report of payment taken before being told medication couldn't be sent, and occasional damaged-on-arrival items. No red flags were identified in the GPhC, CQC or MHRA records checked. Best for patients prioritising a clean regulatory record alongside consistently strong reviews.
Verification
- Legal name
- ABSM Healthcare Ltd, trading as The Independent Pharmacy
- Companies House
- 08515600
- GPhC registration
- Pharmacy reg. 9012559; premises reg. no. 1120908 (GPhC); superintendent pharmacist Andy Boysan BPharm, GPhC 2047716
- Address
- 14–16 Dixon Road, Brislington, Bristol, BS4 5QW (registered office and dispensing pharmacy; no London premises — online-only service delivering to London)
- Phone
- 0333 220 0519
- support@theindependentpharmacy.co.uk
- Website
- theindependentpharmacy.co.uk
How it works
Fully online: patient questionnaire reviewed by an in-house prescriber; approved orders dispensed by The Independent Pharmacy (GPhC-registered, owned by pharmacists Andy Boysan and Scott McDougall) and posted to the patient. No in-person option.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Wegovy (semaglutide) | 'From £99.79' — page did not break out price per individual dose strength | checked 1–2 August 2026 |
| Oral semaglutide (Wegovy pill / Rybelsus) | 'From £128.99' | checked 1–2 August 2026 |
| Mounjaro (tirzepatide) | 'From £179.99' across 2.5/5/7.5/10/12.5/15mg strengths; individual per-strength prices not itemised on the page (923 reviews on this product, marked 'Best seller') | checked 1–2 August 2026 |
| Foundayo (orforglipron) — oral GLP-1 | Listed but shown as currently unavailable/out of stock, no price displayed | checked 1–2 August 2026 |
Consultation & fees: Free online consultation stated; no membership fee found
Delivery: Approved treatments dispatched same-day if ordered before 3pm
What reviewers say
Praised
- · Fast, reliable delivery
- · Strong customer service and pharmacist advice
- · Quick, easy-to-use ordering process end-to-end
Complained about
- · Isolated reports of unreachable customer service (no phone/email reply) when chasing test results
- · One report of payment taken then told medication couldn't be sent
- · Occasional damaged-on-arrival product complaints
Sources (5)
- https://www.theindependentpharmacy.co.uk/weight-loss
- https://www.theindependentpharmacy.co.uk/regulation
- https://www.theindependentpharmacy.co.uk/weight-loss/mounjaro
- https://inspections.pharmacyregulation.org/pharmacy/detail/the-independent-pharmacy-9012559
- https://uk.trustpilot.com/review/www.theindependentpharmacy.co.uk
Reader reviews
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.