OnlineClinic

Our review

OnlineClinic is the trading name of Hexpress Healthcare Limited, a GPhC-registered pharmacy (no. 9011703) and CQC-registered provider based in Croydon. Buying is fully online: a 5-10 minute questionnaire is reviewed by a GMC-registered doctor, with medication dispensed in-house and shipped free next-day. It covers the full range — Wegovy injection and oral tablets, Mounjaro, Saxenda and Xenical — with a Subscribe&Save discount: Wegovy 0.25mg from £69.99 (regular £87.49), Mounjaro 2.5mg from £139.99 (regular £174.99), rising to Mounjaro 15mg at £263.99. It holds a 4.6/5 Trustpilot rating from 6,293 reviews, with reviewers reporting straightforward ordering and fast, reliable delivery, though individual negative themes weren't accessible for this review. No provider-specific regulatory issues were found, though the GPhC issued a sector-wide 2024 warning about online-questionnaire prescribing models generally. Note it is a distinct company from the similarly named 'The Online Clinic'. Best for shoppers wanting the widest medication choice with loyalty-style subscription discounts.

Verification

Legal name

Hexpress Healthcare Limited (trading as OnlineClinic)

Companies House

07600912

GPhC registration

GPhC registered pharmacy no. 9011703

CQC registration

CQC Provider ID 1-4262949666; Location ID 1-4628918674 (Hexpress Health Support Office); registered with CQC since June 2018

Address

106 Lower Addiscombe Road, Croydon, CR0 6AD (Greater London)

Phone

020 3322 2225

Email

enquiry@onlineclinic.co.uk

Website

onlineclinic.co.uk

How it works

Fully online: patient completes a 5-10 minute medical questionnaire, a GMC-registered doctor reviews and, if suitable, prescribes; medication dispensed by the in-house GPhC-registered pharmacy and shipped next-day in discreet packaging. Same company (Hexpress Healthcare) also trades as healthexpress.co.uk. Note: OnlineClinic (onlineclinic.co.uk) is a distinct Trustpilot-listed brand/domain from the similarly named 'The Online Clinic' (theonlineclinic.co.uk), which is operated separately by Online Clinic (UK) Limited, Companies House 05122959, trading via the OnlineClinicUK.ltd.uk holding group at 12 Harley Street, London W1G 9PG.

Medications & prices

Consultation & fees: Free online medical consultation included in medication price

Delivery: Free next-day delivery included in listed prices ('no hidden fees'); 10% discount on repeat/subscribed deliveries after first order

What reviewers say

Things to know

• ⚠Sector-wide: GPhC issued warnings in 2024 ("Clear message": GPhC issues warnings for prescribing via online questionnaires — Chemist+Druggist, 4 Jun 2024) about online-questionnaire-only prescribing models across the industry, a model OnlineClinic uses; not a company-specific enforcement finding.
• ⚠Naming similarity risk: OnlineClinic (onlineclinic.co.uk / Hexpress Healthcare) is easily confused with the separately-owned 'The Online Clinic' (theonlineclinic.co.uk / Online Clinic UK Ltd) — worth flagging for reader clarity, not a wrongdoing finding.

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