National online doctor services
Numan
London-based online doctor with a CQC 'Good' rating and strong reviews, though some report subscription confusion.
Data verified 1–2 August 2026 · methodology
Our review
Numan (Vir Health Limited) is a London-headquartered online doctor service offering Mounjaro and Wegovy after a free 2-3 minute eligibility assessment — no charge unless treatment is prescribed — with medication dispensed by its GPhC-registered pharmacy, Numan Operations Limited, and delivered free and discreetly. Mounjaro runs from £219 (2.5mg) to £359 (15mg), and Wegovy injections from £149 (0.25mg) to £379 (7.2mg); new customers are offered a first month 'from £20' on a 90-day plan, subject to clinical suitability. Its London CQC location holds a 'Good' rating, and it has a strong Trustpilot record of 4.6/5 from over 35,000 reviews, with reviewers praising helpful customer service and effective results, though some report feeling misled into an ongoing subscription rather than a one-off purchase, and others describe faulty pens requiring lengthy resolution. No specific GPhC, MHRA or ASA enforcement action was found against Numan. Best for those wanting an established, CQC-rated provider.
Verification
- Legal name
- Vir Health Limited (trading as Numan); dispensing pharmacy Numan Operations Limited
- Companies House
- 11449267
- GPhC registration
- GPhC pharmacy registration 9011408, registered to Numan Operations Limited, premises W2, Capital Business Park, Parkway, Cardiff, CF3 2PW. Superintendent pharmacist Sarah Morgan (GPhC 2049981).
- CQC registration
- CQC location 1-14445673771, provider Vir Health Limited, 4th Floor, Farringdon Point, 33 Farringdon Road, London, EC1M 3JF. Overall rating: Good. Distance-selling pharmacy logo display not independently verified.
- Address
- Floor 4, Farringdon Point, 33 Farringdon Road, London, England, EC1M 3JF (Vir Health Limited registered office and CQC-registered London location) · W2, Capital Business Park, Parkway, Cardiff, CF3 2PW (Numan Operations Limited — GPhC-registered dispensing pharmacy)
- Phone
- 0808 169 9594
- Website
- numan.com/weight-loss
How it works
Fully online: free 2-3 minute eligibility assessment ('no charge unless treatment is prescribed'), reviewed by registered UK clinicians who prescribe if suitable; dispensed by GPhC-registered Numan Operations Limited and delivered discreetly.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Mounjaro (tirzepatide) | 2.5mg £2195mg £2497.5mg £29910mg £31912.5mg £33915mg £359As listed: 2.5mg £219, 5mg £249, 7.5mg £299, 10mg £319, 12.5mg £339, 15mg £359. | checked 1–2 August 2026 |
| Wegovy (semaglutide) | 0.25mg £1490.5mg £1791mg £1891.7mg £2192.4mg £2497.2mg £379As listed: 0.25mg £149, 0.5mg £179, 1mg £189, 1.7mg £219, 2.4mg £249, 7.2mg £379. | checked 1–2 August 2026 |
| Oral semaglutide (Wegovy pill / Rybelsus) | Offered on-site; per-dose pricing not itemised on pages fetched (base programme 'from £129/month' referenced for this option). | checked 1–2 August 2026 |
| Orlistat / Xenical | Base programme referenced 'from £50/month'; per-pack pricing not itemised on pages fetched. | checked 1–2 August 2026 |
Consultation & fees: Free online assessment; no charge unless a treatment is prescribed. New/first-time customers offered 'from £20' for the first month on a 90-day plan (subject to clinical suitability); ongoing pricing depends on medication/dose chosen.
Delivery: Free, discreet delivery (no company names or logos on packaging); no delivery fee stated.
What reviewers say
Praised
- · Helpful, professional and understanding customer service staff
- · Quick response times and efficient query resolution
- · Effective weight-loss results reported by users
Complained about
- · Some customers reported feeling misled into a recurring subscription rather than a one-off payment
- · Reports of defective/faulty pens requiring lengthy back-and-forth to resolve
- · Inconsistent initial service quality, with some needing escalation to resolve refund disputes
Things to know
- No specific GPhC enforcement action, MHRA sanction, or ASA ruling against Vir Health Limited/Numan Operations Limited was found in available sources.
- Falls under the general, sector-wide GPhC/MHRA enforcement notices (2025-2026) restricting advertising of named weight-management POMs, which apply to all providers in this category, not Numan specifically.
Sources (9)
- https://www.numan.com/weight-loss
- https://www.numan.com/about-us
- https://www.numan.com/weight-loss/mounjaro
- https://www.numan.com/weight-loss/wegovy
- https://www.numan.com/terms-and-conditions
- https://www.pharmacyregulation.org/registers/pharmacy/9011408
- https://find-and-update.company-information.service.gov.uk/company/11449267
- https://www.trustpilot.com/review/numan.com
- https://www.cqc.org.uk/location/1-14445673771
Reader reviews
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Similar providers
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.