MedExpress

Our review

MedExpress is a GPhC-registered online pharmacy (registration 9012633) selling Mounjaro and Wegovy pens after an online questionnaire, with prescribing handled by the CQC-regulated Central Medical Solutions Ltd; eligibility generally requires a BMI of 25+. Mounjaro starts at £179.99 for 2.5mg, rising to £309.99 for 15mg, while Wegovy runs from £99.99 (0.25mg) to £199.99 (2.4mg) per pen. On Trustpilot (4.2/5 from roughly 51,000 reviews), reviewers repeatedly praise the speed and reliability of delivery, but a recurring complaint theme involves communication delays — including multi-day gaps on issues flagged as urgent, leaving some patients anxious about running out of medication. MedExpress was also named, as reported by diabetes.co.uk citing a BBC investigation, alongside a competitor over claims about bypassed prescribing checks; this specific claim could not be independently verified against the original BBC reporting. Best for those prioritising fast delivery who are comfortable chasing up support themselves if problems arise.

Verification

Legal name

MedExpress Enterprises Ltd (part of the HelioSx Holdings group, formerly MedExpress Group); prescribing/clinical service operated via Central Medical Solutions Ltd

Companies House

08805262 (MedExpress Enterprises Ltd); Central Medical Solutions Ltd is 12551571; parent HelioSx Holdings Limited is 10852429

GPhC registration

GPhC pharmacy registration no. 9012633; named pharmacist on record: Liyya Patel, MRPharmS, GPhC reg. 2083287

CQC registration

CQC location identifier 1-10530502312 (via Central Medical Solutions Ltd, the CQC-regulated prescribing entity)

Address

MedExpress Enterprises Ltd registered office: Unit H, Ashbourne Drive, Leamington Spa, CV31 3SS · Central Medical Solutions Ltd (clinical/CQC entity) registered office: 10 Devonshire Square, London, EC2M 4YP

Website

medexpress.co.uk/clinics/weight-loss

How it works

Online model: patient answers an online medical questionnaire, a clinician (via Central Medical Solutions Ltd) reviews the information and prescribes if appropriate, medication dispensed by MedExpress's GPhC-registered pharmacy and delivered in discreet packaging. Eligibility generally requires BMI of 25+.

Medications & prices

Consultation & fees: Not explicitly stated on pages fetched — consultation appears bundled into medication price

Delivery: Discreet packaging confirmed; exact delivery fee/timeframe not captured on pages fetched. Current promo: '£30 off orders over £89' or '£40 off orders over £100'

What reviewers say

Things to know

• ⚠MedExpress was named alongside competitor 'Juniper' in a BBC investigation (reported via diabetes.co.uk, 19 June 2025) described as revealing that these online pharmacies 'bypassed rules' around weight-loss jab prescribing checks — this is a materially relevant finding but could not be independently verified against the original BBC article text in this session (bbc.co.uk was unreachable via automated fetch); flagged here as an unverified-but-credibly-sourced claim requiring a human follow-up read of the original BBC piece before publishing as fact.
• ⚠Related sector coverage found in the same period: BBC piece "'Skinny jabs' too easy to order online, GP warns" and Medscape's "UK Watchdog Bans Ads for Prescription Weight-Loss Drugs" (Jul 2025) reflect wider regulatory/media scrutiny of this exact online-questionnaire prescribing model that MedExpress uses.
• ⚠Complex, multi-entity corporate structure (separate companies for the retail brand, the pharmacy, and the CQC-regulated prescribing service, under a holding group) — not inherently wrongdoing, but worth noting for transparency.

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