Asda Online Doctor

Site preview from Asda Online Doctor’s own published social-preview image · © Health Bridge Limited, trading as ZAVA (site operator, consultations and legal responsibility for orders); pharmacy premises owned by Asda Stores Limited (company no. 00464777), which licenses the Asda brand/trademark to the service

Our review

Asda Online Doctor carries the Asda retail brand and uses Asda Pharmacy hubs for collection and dispensing, but the website, consultations and legal responsibility for every order sit with Health Bridge Limited, trading as ZAVA — the same CQC-registered operator (registration 1-201500907) behind Superdrug Online Doctor and ZAVA UK. After an online questionnaire and GMC-registered doctor review, medication can be collected free from an Asda Pharmacy or delivered next-day for £3.50. It has the lowest headline prices among the providers here — Mounjaro 2.5mg from £148.97/month, Wegovy 0.25mg from £88.97/month — and a 4.5 Trustpilot rating from over 15,000 reviews, with reviewers praising efficient, professional service, though a recurring complaint cluster describes repeated delivery failures and stock unavailability despite confirmed collection times. Best for shoppers wanting the cheapest headline pricing with Asda's dispensing network.

Verification

Legal name

Health Bridge Limited, trading as ZAVA (site operator, consultations and legal responsibility for orders); pharmacy premises owned by Asda Stores Limited (company no. 00464777), which licenses the Asda brand/trademark to the service

Companies House

07392646 (Health Bridge Limited — the entity a customer contracts with per its own Regulation page)

GPhC registration

Hub dispensing pharmacies (Asda Pharmacy, owned by Asda Stores Ltd): Trafford Park (Asda Superstore, Barton Dock Road, Urmston, Manchester M41 7BQ) GPhC 9012976; Patchway Bristol (Asda Superstore, Highwood Lane, Patchway, Bristol BS34 5TL) GPhC 1028656; Burnden Park (Asda Superstore, Manchester Road, Bolton BL3 2QS) GPhC 9013013. For addresses outside DPD-serviceable regions, orders are dispensed instead by ZAVA's own pharmacies (46 Essex Rd, London, GPhC 9011147; 3a Deans Road, Milton Keynes, GPhC 9012701 per the GPhC register). Note: Asda's own Regulation page mislabels the Milton Keynes ZAVA pharmacy as GPhC 1028656 (the number that actually belongs to the Patchway Bristol Asda hub) — an unresolved discrepancy in the provider's own published disclosure. Superintendent Pharmacists: Faisal Tuddy, GPhC 2046216 (Asda); Alex Howson, GPhC 2086645 (ZAVA).

CQC registration

CQC registration number 1-201500907, held by Health Bridge Limited (the operator of Asda Online Doctor 'by ZAVA'), the identical registration used for ZAVA UK and Superdrug Online Doctor. Rating: Good (21 Apr 2023).

Address

Health Bridge Ltd (t/a ZAVA) trading address: 46 Essex Rd, London N1 8LN · Trafford Park hub pharmacy: Asda Superstore, Barton Dock Road, Urmston, Manchester M41 7BQ · Patchway Bristol hub pharmacy: Asda Superstore, Highwood Lane, Patchway, Bristol BS34 5TL · Burnden Park hub pharmacy: Asda Superstore, Manchester Road, Bolton BL3 2QS · Asda Stores Limited head office (Superintendent Pharmacist listed address): Asda House, Great Wilson Street, Leeds LS11 5AD

Phone

020 3467 2020 (Patient Care); 0161 629 2311 (central hub pharmacy)

Email

hello@onlinedoctor.asda.com

Website

onlinedoctor.asda.com/uk

How it works

Online questionnaire reviewed by a GMC-registered ZAVA doctor. On approval, medicine is dispensed either from an Asda Pharmacy hub for click-and-collect (same day if approved before 3pm, next day after) or next-day delivery, or — outside DPD-serviceable postcodes — from a ZAVA-owned pharmacy. Asda supplies the retail brand and pharmacy dispensing network; Health Bridge Limited (t/a ZAVA) builds and runs the website, consultations, and is contractually responsible for all orders.

Medications & prices

Consultation & fees: Bundled into the medication price; site states 'treatment with no hidden fees or additional costs' and free needles are included with injectable orders.

Delivery: Free Click & Collect from an Asda Pharmacy (same day if approved before 3pm, otherwise next day); Next-day delivery £3.50.

What reviewers say

Things to know

• ⚠The website's own Regulation page confirms Asda Online Doctor is 'operated by Health Bridge Limited' under CQC registration 1-201500907 — identical to ZAVA UK and Superdrug Online Doctor also profiled in this dossier; Asda's role is limited to trademark licensing and pharmacy dispensing/collection infrastructure
• ⚠Asda's own Regulation page states GPhC number 1028656 for its Milton Keynes ZAVA fulfilment pharmacy, but the GPhC public register and ZAVA's own Regulation page both show 1028656 belongs to the Patchway Bristol Asda hub, with 9012701 being the correct number for the Milton Keynes ZAVA premises — an internal inconsistency in Asda's public regulatory disclosure
• ⚠Sector-wide GPhC/ASA/MHRA Sept 2025 enforcement notice on public POM-naming ads for weight management applies to Asda's own public Mounjaro/Wegovy pricing pages, which name and price both drugs openly

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