Digital weight-loss clinics
UK Meds
Established online pharmacy with full published pricing, but the lowest Trustpilot score here and an ASA ruling against it.
Data verified 1–2 August 2026 · methodology
Our review
UK Meds (UK Meds Direct Limited) is a fully online GLP-1 service: customers complete a questionnaire and an AI photo body-scan for BMI verification, an independent prescriber reviews the case, and dispensing runs through the Medicines2Patient pharmacy network. Pricing is fully published and dose-specific — Wegovy from £117.99 (0.25mg) to £219.99 (2.4mg), Mounjaro from £157.99 (2.5mg) to £304.99 (15mg) — with next-day delivery at £4.95. Reviewers praise fast dispatch and easy ordering, but complain of poor customer service, unwanted recurring billing and unresolved refunds. Its Trustpilot score, 3.4/5 from 15,572 reviews, is the lowest reviewed here, below the 4.6/5 Feefo score shown on its own homepage. In February 2026 the ASA upheld complaints against 13 social posts sharing discount codes for prescription weight-loss injections tied to UK Meds, which said these related to a 'now-discontinued affiliate programme.' Best for those wanting full published pricing who can tolerate mixed reviews.
Verification
- Legal name
- UK Meds Direct Limited
- Companies House
- 10225625
- GPhC registration
- Dispensing pharmacy partner Medicines2Patient, GPhC registration 9011487; registered independent prescriber named on-site: Konstantin Gkioka, GPhC 2224520.
- Address
- Unit 3, Castlebridge Office Village, Castle Marina Road, Nottingham, NG7 1TN (registered/head office; no London premises found)
- Phone
- 0115 907 0050
- help@ukmeds.co.uk
- Website
- ukmeds.co.uk
How it works
Fully online: customer completes a health questionnaire plus 'FitXpress', an AI-powered photo body-scan (front and side full-body images) used for BMI verification; an independent GMC-registered prescriber reviews the case and, if approved, the order is dispensed via the Medicines2Patient pharmacy network (100+ partner UK pharmacies) and couriered to the patient.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Wegovy (semaglutide) | 0.25mg £117.990.5mg £124.991.0mg £129.991.7mg £179.982.4mg £219.99As listed: 0.25mg £117.99; 0.5mg £124.99; 1.0mg £129.99; 1.7mg £179.98; 2.4mg £219.99 (each pen = 4-week supply of 4 doses) | checked 1–2 August 2026 |
| Mounjaro (tirzepatide) | 2.5mg £157.995mg £194.997.5mg £248.9910mg £278.9912.5mg £298.9915mg £304.99As listed: 2.5mg £157.99; 5mg £194.99; 7.5mg £248.99; 10mg £278.99; 12.5mg £298.99; 15mg £304.99 (per pen, 4 doses) | checked 1–2 August 2026 |
| Saxenda (liraglutide) | £98.39 (listed as Out of Stock at time of check; excluded from discount codes) | checked 1–2 August 2026 |
Consultation & fees: No separate consultation charge found; online clinical consultation is required and included in the process, decision to prescribe made by a registered prescriber.
Delivery: Standard next-day cold-chain delivery £4.95 (order by 2:30pm Mon–Thu); DPD next-day priority morning £9.95; free delivery on orders over £50.
What reviewers say
Praised
- · Fast, reliable next-day delivery frequently praised
- · Ordering process described as quick, easy and competitively priced
- · Approval/consultation turnaround often described as very fast (medication dispatched within ~48 hrs of approval)
Complained about
- · Poor customer-service responsiveness: multiple reviewers report unanswered emails and no way to reach a human by phone (voicemail/email only)
- · Billing/subscription issues, including being charged for unwanted recurring/annual orders
- · Unresolved refund and missing/incorrect-item complaints (e.g. wrong pack size sent, no follow-up)
Things to know
- In February 2026 the Advertising Standards Authority (ASA) upheld complaints against 13 social-media posts sharing discount codes and referral links for prescription-only weight-loss injections linked to UK Meds Direct (alongside Voy, Zava and MedExpress); UK Meds said the posts related to a 'now-discontinued affiliate programme'. The MHRA said such incentivised posts 'undermine safeguards designed to protect patients' by bypassing required clinical assessment.
- UK Meds' own homepage displays a Feefo score of 4.6/5 (7,284 reviews) rather than its Trustpilot score, which sits notably lower at 3.4/5 — a discrepancy worth noting when comparing 'best rating shown' vs. independently-checked Trustpilot data.
- No CQC registration was found for UK Meds Direct or its named prescriber/pharmacy partners in this research, despite the service performing remote prescribing consultations.
Sources (9)
- https://www.ukmeds.co.uk/weight-loss
- https://www.ukmeds.co.uk/wegovy
- https://www.ukmeds.co.uk/mounjaro
- https://www.ukmeds.co.uk/saxenda
- https://www.ukmeds.co.uk/contact-us
- https://www.ukmeds.co.uk
- https://uk.trustpilot.com/review/ukmeds.co.uk
- https://find-and-update.company-information.service.gov.uk/company/10225625
- https://www.diabetes.co.uk/news/2026/feb/asa-bans-weight-loss-jab-discount-code-posts-for-voy-zava-medexpress-and-uk-meds-direct.html
Reader reviews
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.