Digital weight-loss clinics
Treated (Treated.com / uk.treated.com)
Fully online pharmacy with a large, strong Trustpilot score, but a GPhC inspection flagged weight-verification concerns.
Data verified 1–2 August 2026 · methodology
Site preview from Treated (Treated.com / uk.treated.com)’s own published social-preview image · © HR Healthcare Ltd, trading as Treated (part of the Webcare Group)
Our review
Treated (legally HR Healthcare Ltd) is a fully online doctor-and-pharmacy service, dispensing from Treated Pharmacy (GPhC 9010946) in Bolton with no physical clinic — patients complete a questionnaire, a UK prescriber reviews it, and approved orders are couriered out with free 24-hour delivery bundled into the price. Wegovy is advertised "starting from £169.95" and Mounjaro "starting from £279.95," though the live price-checker returned the same headline figure across doses at checking time, so per-dose costs should be confirmed at checkout. With 3,500 Trustpilot reviews at 4.3/5, it's among the better-reviewed providers here; reviewers praise speed, discreet packaging and a straightforward process, but also report delivery mix-ups, automatic subscription renewals and slow customer service. Treated Pharmacy's most recent GPhC inspection (November 2023) passed overall but flagged concerns about verifying patient weights and website clarity on how prescription medicines are obtained. Best for those prioritising speed and review volume over in-person care.
Verification
- Legal name
- HR Healthcare Ltd, trading as Treated (part of the Webcare Group)
- Companies House
- 10746789
- GPhC registration
- 9010946 (Treated Pharmacy, GPhC premises registration; inspected 14 Nov 2023, outcome 'Standards met')
- Address
- Unit 18, Waters Meeting Business Park, Britannia Way, Bolton, BL2 2HH (registered office / dispensing pharmacy address; no dedicated London premises found)
- Phone
- 0207 043 0716
- Website
- uk.treated.com
How it works
Fully online: patient fills a health questionnaire, a UK-based prescriber (working for Treated) reviews it and, if approved, an in-house pharmacist dispenses from Treated Pharmacy (GPhC 9010946) in Bolton; medication posted to the patient. No physical/in-person consultation option.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Wegovy (semaglutide) | 'Starting from £169.95' per pen across 0.25/0.5/1/1.7/2.4/7.2mg options and starter/progress multi-dose packs — page's live price-checker returned the same £169.95 headline figure for every dose selected at fetch time, so per-dose differentiation could not be confirmed; treat as a 'from' price only. | checked 1–2 August 2026 |
| Mounjaro (tirzepatide) | 'Starting from £279.95' per 4-dose pen across 2.5/5/7.5/10/12.5/15mg; multi-pen bundle pricing shown as 2 pens £489.95, 3 pens £729.95 (any single strength); combination/progress packs listed but not individually priced on the page. | checked 1–2 August 2026 |
| Saxenda (liraglutide) | 'Starting from £86.95' — marked OUT OF STOCK at fetch time | checked 1–2 August 2026 |
| Mounjaro (tirzepatide) | 'Starting from £249.95' — marked OUT OF STOCK at fetch time | checked 1–2 August 2026 |
| Saxenda (liraglutide) | £169.95 / £194.95 / £194.95 'starting from' respectively | checked 1–2 August 2026 |
Consultation & fees: Advertised as '100% free online consultation & aftercare', bundled into the medication price; no separate membership fee found
Delivery: Free/express delivery advertised (24-hour shipping by secure courier) bundled into the quoted medication price
What reviewers say
Praised
- · Speed/ease of service vs. going through a GP
- · Discreet packaging and fast delivery, including internationally
- · Straightforward, professional online process
Complained about
- · Delivery/address mix-ups and courier communication issues (esp. Royal Mail)
- · Automatic subscription renewals and difficulty getting refunds
- · Orders declined without clear explanation; slow customer-service responsiveness
Things to know
- GPhC's most recent published inspection (14 Nov 2023) of Treated Pharmacy, while an overall 'Standards met' outcome, specifically flagged concerns about verification of patient weights for weight-loss treatments and misleading website language about how prescription-only medicines are obtained.
- Trustpilot scores for Treated's other country-domains (e.g. at.treated.com 2.8/5, spain.treated.com 3.1/5) are notably weaker than the UK figure, and some reviews cite pricing higher than competitors — worth noting for context though not a UK-specific enforcement flag.
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.