Oviva

Our review

Oviva UK Limited is not a direct-to-consumer provider: it delivers NHS-commissioned Tier 3 weight-management services, accessible only via GP referral (typically BMI over 35 with relevant comorbidities, or per local ICB criteria). Its multidisciplinary team of dietitians, nurses and psychologists supports patients via app and phone, with Wegovy supplied NHS-funded where clinically appropriate through partner pharmacy Chemist 4 U — Mounjaro is not offered, and no private self-pay pricing was found on its website. Oviva is CQC-rated 'Good'. Reviewers consistently praise helpful, encouraging staff and an easy-to-use tracking app, with a strong 4.5/5 Trustpilot score from 9,443 reviews. Complaints include slow onboarding before medication is prescribed — one reviewer cited around two months — delivery delays for Wegovy, difficulty reaching customer service, and app glitches reported by some long-term users. Best for NHS patients already referred into Tier 3 services, not for anyone looking to pay privately for GLP-1 medication.

Verification

Legal name

Oviva UK Limited

Companies House

09667784

GPhC registration

Oviva UK Ltd does not hold its own GPhC pharmacy registration; dispensing for its NHS Wegovy pathway is handled by partner pharmacy Chemist 4 U (Innox Trading Limited), GPhC registration 9011784.

CQC registration

CQC location ID 1-12763196752 (Oviva UK Ltd), overall rating 'Good', registered with CQC January 2022; provider delivers NHS Tier 3 weight-management services (diabetes/obesity) to ICBs across England.

Address

150 Borough High Street, London, SE1 1LB (Companies House registered office) · Runway East, 20 St. Thomas Street, London, SE1 9RS (CQC-registered location / ICO-listed office)

Phone

07367 577109 (listed on CQC location record; no public customer-service phone number found on oviva.com)

Website

oviva.com

How it works

NHS-commissioned Tier 3 weight-management service, not a direct-to-consumer purchase route. Patients must be referred by their own GP (BMI over 35 with relevant comorbidities, or per local ICB criteria); Oviva's multidisciplinary team (dietitians, nurses, psychologists) then delivers remote coaching via app/phone alongside NHS-funded medication where clinically appropriate. Oviva explicitly states private prescriptions cannot be transferred in and Mounjaro is not offered through its NHS service; Wegovy is only available via GP referral for NHS patients, and no self-pay/private pricing page could be found on oviva.com (pricing URL returned 404).

Medications & prices

Consultation & fees: None for eligible NHS patients (service is NHS-funded following GP referral); no private consultation option found.

Delivery: Medication described as 'delivered to your door' for eligible NHS patients; no delivery fee applicable (NHS-funded) and no courier/timing details published.

What reviewers say

Things to know

• ⚠Not actually a direct 'buy GLP-1' provider for the general public: access is gated entirely behind NHS GP referral and ICB commissioning criteria, with no published private self-pay pricing and no Mounjaro offering at all — a meaningful category mismatch versus the other three providers.
• ⚠No independent CQC enforcement actions, MHRA notices, or negative press investigations were found in this research.

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