In-person London pharmacies
My London Pharmacy
Cheap, fully-online prescribing, but a linked pharmacy premises received a formal GPhC warning over Ozempic-service governance failures.
Data verified 1–2 August 2026 · methodology
Our review
My London Pharmacy (trading name of PharmaExpo Ltd, GPhC premises 9012851) is a fully online, distance-selling pharmacy offering a free consultation, free prescription, and next-day delivery. Headline prices are among the lowest quoted here — Wegovy from £91/month, Mounjaro from £145/month, Saxenda from £124.99/month. It scores 4.6/5 on Trustpilot (1,832 reviews) and 3.9/5 on Google (204 reviews); reviewers praise quick ordering and knowledgeable staff, though some report parcels lost via non-signature delivery with no refund, and one case of temperature-sensitive medication left unrefrigerated for weeks. Separately, the GPhC's Investigating Committee issued a formal warning (determination D024349, 9 October 2025) against the then-superintendent pharmacist of a related, same-named premises (GPhC 9011790) for governance failures running an earlier online Ozempic service — including prescriptions issued without contacting patients' GPs — though the ownership link between the two registrations is not fully confirmed. Best for budget-conscious buyers willing to check delivery terms.
Location
Marylebone & Harley Street
Unit 33, Taunton Road, Greenford, Middlesex, UB6 8UQ (GPhC HQ/dispensing premises)
45 Newman Street, London, W1T 1QE (related same-trading-name GPhC premises, near Tottenham Court Road)
Verification
- Legal name
- PharmaExpo LTD (trading as 'My London Pharmacy' / 'My London Pharmacy HQ')
- Companies House
- 12993595
- GPhC registration
- 9012851 ('My London Pharmacy HQ', Unit 33 Taunton Road, Greenford — Superintendent Pharmacist Yvonne Lim, GPhC 2212927). Note: a related, same-named premises 'My London Pharmacy' (GPhC 9011790, 45 Newman Street, London W1T 1QE) is described by the GPhC's own inspection page as operating 'primarily through an online prescribing service via mylondonpharmacy.co.uk', and the 9012851 inspection record notes the business is 'part of a two-pharmacy group' — i.e. this appears to be the same trading operation split across two registrations, though this could not be 100% confirmed as common ownership.
- Phone
- 020 3154 4734
How it works
Fully online/distance-selling pharmacy model: patient completes a short (2-3 minute) free online consultation, a UK-licensed clinician reviews and issues a free prescription, and medication is dispensed and delivered by the GPhC-registered pharmacy — no in-person visit is required.
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Wegovy (semaglutide) | From £91/month | checked 1–2 August 2026 |
| Mounjaro (tirzepatide) | From £145/month (starting dose 2.5mg, maintenance up to 15mg, weekly) | checked 1–2 August 2026 |
| Saxenda (liraglutide) | From £124.99/month (daily injection) | checked 1–2 August 2026 |
Consultation & fees: Free online consultation; free prescription from the reviewing clinician; no separate membership fee found.
Delivery: Next-day UK delivery advertised, arriving 'quickly and discreetly'; some sources state delivery possible within 24 hours.
What reviewers say
Praised
- · Fast, straightforward ordering and delivery process ('easy to order and quick delivery')
- · Praise for knowledgeable, professional pharmacist/staff service
- · Valued as a convenient alternative to difficult-to-book NHS GP appointments
Complained about
- · Reports of parcels going missing/never arriving when sent via a cheap non-signature delivery service, with no refund offered
- · A report of temperature-sensitive medication left unrefrigerated for weeks despite delivery instructions, with the company declining to replace it or advise
Things to know
- GPhC Investigating Committee issued a formal WARNING (determination D024349, dated 9 October 2025, published on the register for 12 months) against Mr Yousef Yaghoubi, Director and then-Superintendent Pharmacist of the related 'My London Pharmacy' premises (GPhC 9011790, 45 Newman Street), for governance failures running an online Ozempic prescribing service launched June 2022 — including no risk assessments/audits of the service, no verification that prescribers followed UK guidance, and prescriptions issued without contacting patients' GPs, resulting in some patients receiving inappropriate or excessive supplies. This appears to be part of the same 'My London Pharmacy' trading operation that runs mylondonpharmacy.co.uk (the current site lists a different premises/superintendent, GPhC 9012851 / Yvonne Lim), but the connection between the two registrations is inferred from GPhC inspection-page wording, not independently confirmed as common ownership.
- 8% of Trustpilot reviews are 1-star despite a strong overall 4.6 average, concentrated on delivery/handling complaints noted above.
Sources (9)
- https://www.mylondonpharmacy.co.uk/locations/weight-loss/london
- https://www.mylondonpharmacy.co.uk/
- http://www.mylondonpharmacy.co.uk/online-clinic/weight-loss/injections
- https://inspections.pharmacyregulation.org/pharmacy/detail/my-london-pharmacy-hq-9012851
- https://inspections.pharmacyregulation.org/pharmacy/detail/my-london-pharmacy-9011790
- https://files.pharmacyregulation.org/determinations/D024349/D024349.pdf
- https://pharmacylaw.co.uk/fitness-to-practice-cases/warning-issued-for-inadequate-oversight-of-high-risk-online-ozempic-prescribing-service-by-superintendent-pharmacist/
- https://find-and-update.company-information.service.gov.uk/search?q=PharmaExpo
- https://uk.trustpilot.com/review/mylondonpharmacy.co.uk
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.