In-person London pharmacies
John Bell & Croyden
Historic Wigmore Street pharmacy's weight-loss clinic that discloses no drug names or prices until after booking.
Data verified 1–2 August 2026 · methodology
Site preview from John Bell & Croyden’s own published social-preview image · © John Bell & Croyden Limited
Our review
John Bell & Croyden is a long-established (est. 1798), GPhC-registered pharmacy on Wigmore Street, now owned by Bestway Healthcare Group, running a face-to-face weight-loss clinic combined with nutritionist consultations and a complimentary £39 capillary blood test, plus a 10% discount on recommended supplements. Unlike others in this batch, it publishes no medication names, doses or prices online — these are disclosed only after booking through a third-party "Deltera" portal, and the type of prescriber isn't stated publicly. General retail reviewers report fast delivery and responsive customer service, alongside occasional courier delays and stock-related cancellations, reflected in a 4.4 Trustpilot score and a lower 3.5 Google rating from 471 reviews. A GPhC inspection in October 2024 found the pharmacy did not meet one standard, resolved at re-inspection in April 2025. Best for those who value a long-established, in-person pharmacy brand and don't mind waiting until after consultation to see costs.
Location
Marylebone & Harley Street
50-54 Wigmore Street, London, W1U 2AU
Verification
- Legal name
- John Bell & Croyden Limited
- Companies House
- 00228331
- GPhC registration
- 1041345 (registered pharmacy premises, 50-54 Wigmore Street)
- Phone
- 020 7935 5555 (general); 0207 535 5618 (pharmacy queries)
- jbc@johnbellcroyden.co.uk (general, ~48hr response); pharmacy@johnbellcroyden.co.uk (pharmacy queries, ~2hr response)
How it works
Face-to-face weight-loss clinic at the Wigmore Street store only (no stated virtual option), combining a pharmacist-overseen medicated treatment plan with one-on-one nutritionist consultations and pharmacist monitoring. Includes a complimentary capillary blood test (valued at £39) to flag nutritional deficiencies and a 10% discount on any recommended supplements. Booking is via a third-party 'Deltera' online consultation portal; the booking flow collects GP details, current medications and a health questionnaire but the identity/type of prescriber (pharmacist independent prescriber vs. doctor) is not disclosed on the public pages.
What reviewers say
Praised
- · Fast delivery/dispatch speed (general retail reviews)
- · Responsive, helpful customer service ('can always speak to a real live person')
- · Competitive pricing and free delivery over £35
Complained about
- · One report of feeling questioned/disrespected during in-store collection
- · Occasional delivery/courier tracking delays
- · Order cancellations due to stock unavailability
Things to know
- GPhC inspection (16 Oct 2024) found the pharmacy did not meet Standard 1.1; a re-inspection (29 Apr 2025) confirmed all standards were subsequently met — resolved but on record.
- Acquired by Bestway Healthcare Group in September 2023, which began integrating Well pharmacy procedures (per GPhC inspection report context) — a corporate change worth noting, not itself an enforcement issue.
Sources (11)
- https://johnbellcroyden.co.uk/pages/medicated-weight-loss-clinic
- https://johnbellcroyden.co.uk/pages/contact-us
- https://johnbellcroyden.co.uk/pages/find-our-store
- https://johnbellcroyden.co.uk/pages/faqs
- https://johnbellcroyden.co.uk/
- https://find-and-update.company-information.service.gov.uk/company/00228331
- https://inspections.pharmacyregulation.org/pharmacy/detail/john-bell-&-croyden-1041345
- https://inspections.pharmacyregulation.org/pharmacy/download/1041345-2024-10-16-22983.pdf
- https://inspections.pharmacyregulation.org/pharmacy/download/1041345-2025-04-29-23824.pdf
- https://uk.trustpilot.com/review/johnbellcroyden.co.uk
- https://deltera.cloud/patient/sb/consultation-welcome/?id=service_21213f7d-1816-46a4-adc1-85fab9cdd46d
Reader reviews
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.