Online pharmacies
Cloud Pharmacy
Scotland-based pharmacy with the widest GLP-1 range and rock-bottom entry prices, despite a 2025 ASA ruling and inspection lapse.
Data verified 1–2 August 2026 · methodology
Site preview from Cloud Pharmacy’s own published social-preview image · © Pharmarx Ltd, trading as Cloud Pharmacy
Our review
Cloud Pharmacy, legally Pharmarx Ltd, is an online prescribing and dispensing service based in Livingston, Scotland, delivering UK-wide including London via free online consultation and next-day delivery. It carries the broadest range in this batch: Mounjaro from £164.99, Wegovy injection from £114.99, oral Wegovy from £99, and the liraglutide products Saxenda and Nevolat both from £79.99. Reviewers report an easy ordering process, fast delivery and helpful staff, on an unusually strong Trustpilot score of 4.6/5 from around 23,000 reviews; some note scripted or dismissive customer-service responses. Two regulatory points stand out: a September 2025 GPhC inspection found four standards not met around online-prescribing risk management, since remediated and passed at reinspection in April 2026; and in July 2025 the ASA upheld a ruling against the company for a Meta ad that promoted prescription-only weight-loss medicines directly to the public. Best for price-conscious shoppers wanting the fullest medication range.
Verification
- Legal name
- Pharmarx Ltd, trading as Cloud Pharmacy
- Companies House
- SC561117
- GPhC registration
- Pharmacy registration 9012073 (primary premises), also operates registrations 9012803 and 9012911; superintendent pharmacist Nazmul Kadir, MRPharmS IP, GPhC 2215377; also registered with MHRA
- Address
- 3 Houstoun Interchange Business Park, Livingston, EH54 5DW, United Kingdom (GPhC-registered premises) · Unit 17-18, Eliburn Industrial Park, Appleton Parkway, Livingston, West Lothian, EH54 6GQ (address given on provider's own About page)
- Phone
- 01506 901275 / 020 4525 9900
- Website
- cloudpharmacy.co.uk
How it works
Fully online: free online consultation/assessment (eligibility typically BMI over 30, or over 27 with weight-related conditions) reviewed by a licensed prescriber, who issues a prescription if appropriate; ongoing clinical support from registered pharmacists available 7 days a week; medicines dispensed and dispatched via discreet next-day delivery from the Livingston, Scotland pharmacy (serves customers UK-wide, including London).
Medications & prices
| Medication | Doses & prices as listed | Source |
|---|---|---|
| Mounjaro (tirzepatide) | from £164.99 (starting/lowest-dose price; full per-dose table not shown on page fetched) | checked 1–2 August 2026 |
| Wegovy (semaglutide) | from £114.99 | checked 1–2 August 2026 |
| Oral semaglutide (Wegovy pill / Rybelsus) | from £99.00 | checked 1–2 August 2026 |
| Saxenda (liraglutide) | from £79.99 | checked 1–2 August 2026 |
| Saxenda (liraglutide) | from £79.99 | checked 1–2 August 2026 |
Consultation & fees: Free online consultation/assessment; no separate consultation fee found
Delivery: Discreet next-day delivery from UK-based pharmacy
What reviewers say
Praised
- · Easy, simple ordering process
- · Fast/prompt delivery, packages arriving on time and in good condition
- · Prompt, helpful, professional customer service; good range of products
Complained about
- · Occasional reports of unhelpful, scripted ("copy and pasted") customer service responses
- · Isolated complaints of a dismissive ("computer says no") attitude to queries/complaints
Things to know
- GPhC inspection in September 2025 found 4 standards not met (1.1, 1.2, 1.6, 4.2): inadequate identification/management of risks associated with online prescribing, inadequate and sometimes contradictory risk assessments, and no routine audit of supplies to ensure safe/appropriate-quality service. A reinspection on 23 April 2026 found standards now met after corrective actions (updated risk assessments/prescribing policies, prescriber audits, live image/video call ID verification).
- ASA ruling upheld 9 July 2025 against PharmaRx Ltd t/a Cloud Pharmacy for a Meta ad that promoted prescription-only medicines (Saxenda, Wegovy, Mounjaro) directly to the public, breaching CAP Code rule 12.12; ASA noted the company did not respond to its enquiries during the investigation and instructed it not to promote POMs to the public in future.
Sources (5)
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.