Online pharmacies
Click Pharmacy
Online-only London pharmacy with solid Trustpilot scores but an unresolved 2021 GPhC inspection and pricing that couldn't be verified.
Data verified 1–2 August 2026 · methodology
Our review
Click Pharmacy is an online-only distance-selling pharmacy (GPhC 9011460) based in Forest Gate, east London, now trading under Varioline Health Ltd after its original operating company was dissolved in 2024. Its own site blocked automated verification, so Tiro could not confirm current GLP-1 prices, consultation fees, or contact details directly from the provider. On Trustpilot it holds a 4.0/5 score from around 1,557 reviews; reviewers report smooth ordering, clear charges and on-time delivery, but also complain of undelivered orders, unanswered emails and calls, and refused refunds. The most recent published GPhC inspection, from May 2021, found standards not fully met across four of five regulatory principles, including governance, premises and safe service delivery; no more recent inspection result could be found. Best for shoppers willing to do their own pricing and contact checks before ordering.
Verification
- Legal name
- Varioline Health Ltd, trading as Click Pharmacy (note: the previously used entity 'Click Pharmacy Limited', company no. 07729756, was dissolved 2 January 2024; the business now operates under Varioline Health Ltd)
- Companies House
- 10862080 (Varioline Health Ltd; historic entity Click Pharmacy Limited 07729756 is dissolved)
- GPhC registration
- Pharmacy registration 9011460, registered as an internet pharmacy (public cannot access premises in person)
- Address
- Lower Ground Floor, 46 Woodgrange Road, London, E7 0QH, United Kingdom (GPhC premises address, matches Varioline Health Ltd business address)
- Website
- clickpharmacy.co.uk
How it works
Fully online: prescribing service dispensing private prescriptions generated by a remote pharmacist independent prescriber, with delivery service. Direct fetch of the provider's own site was blocked (403) for verification of phone/email/consultation flow details.
What reviewers say
Praised
- · Smooth order handling with clear explanations, correct charges, timely updates
- · Effective handling of NHS prescriptions
- · On-time delivery reported by many customers
Complained about
- · Complaints of undelivered orders
- · Lack of response to emails/calls and unfilled complaint forms
- · Denied refunds and lack of free carriage despite claims
Things to know
- Most recent GPhC inspection found (27 May 2021) rated 'standards not all met' across 4 of 5 principles: inadequate risk management for online prescribing and poor record-keeping (Governance); website allowed medicine selection before prescriber consultation and cleanliness issues (Premises); unsafe service delivery, missing audit trails between prescriber/GP/pharmacist, insecure medicine storage, no stock date-checking, undocumented waste disposal (Services & Medicines Management); equipment gaps (Equipment & Facilities). An improvement action plan and 6-month follow-up inspection were required; no more recent published inspection result was found in this search, so current compliance status as of Aug 2026 could not be confirmed.
- The legal operating entity appears to have changed (original 'Click Pharmacy Limited' company dissolved Jan 2024; business now under Varioline Health Ltd) without the provider's own site being fetchable to confirm this is clearly disclosed to customers
- Could not directly verify current GLP-1 pricing, consultation fee, phone or email on the provider's own live pages — clickpharmacy.co.uk blocked all WebFetch attempts (HTTP 403) on about-us, regulation, and weight-loss pages; per data-collection rules, prices were not taken from third-party comparison sites and are recorded as null
Sources (5)
- https://inspections.pharmacyregulation.org/pharmacy/detail/click-pharmacy-9011460
- https://find-and-update.company-information.service.gov.uk/company/07729756
- https://find-and-update.company-information.service.gov.uk/company/10862080
- https://www.nhs.uk/services/online-only-pharmacy/click-pharmacy/FN869
- https://uk.trustpilot.com/review/clickpharmacy.co.uk
Reader reviews
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Independent editorial profile — Tiro takes no commission and accepts no payment for placement. Details were verified 1–2 August 2026 and may have changed; always confirm on the provider’s own site. Not medical advice. Provider: spotted an error? Contact us.