CheqUp

Our review

CheqUp (CheqUp Health Limited), a GPhC-registered digital clinic based in Chippenham (GPhC 9012707), pairs an online medical questionnaire with ongoing 1:1 support from a personal Health Coach, delivering Wegovy from £109/month, Mounjaro from £169/month, and oral Wegovy from £119/month on a monthly or 3/6-month subscription; a £50 fee applies for early cancellation of longer plans. It carries a high review volume (Trustpilot 4.4 from 13,630 reviews), with reviewers praising encouraging health coaches and responsive service, but recurring complaints about the £50 cancellation fee, price increases on renewal, and confusing subscription terms leading to accidental long-plan sign-ups. Its most recent GPhC inspection, in March 2026, found governance standards "not all met" — the second consecutive cycle this has been flagged, following an earlier improvement plan after a June 2025 inspection — while its CQC-registered service remains uninspected. Best for those who want structured coaching but should read cancellation terms carefully first.

Verification

Legal name

CheqUp Health Limited (previously registered as Confirm Testing Limited until 14 April 2022)

Companies House

12570252

GPhC registration

GPhC pharmacy registration 9012707 (premises: Turnpike House, Methuen Park, Bath Road, Chippenham, SN14 0GF), operating as 'a private distance-selling pharmacy' per GPhC's own inspection report. Superintendent Pharmacist: Andre da Silva Lage (GPhC 2072141). Prescriber cited on site: Dr Andrea Pucci (GMC 7120823). No NHS contract; no NHS-funded services.

CQC registration

CQC provider ID 1-17083303713, registered manager Andre da Silva Lage, registered for 'Treatment of disease, disorder or injury'; no inspection reports or ratings published for the provider at time of research ('we have not inspected this service yet').

Address

Turnpike House, Methuen Park, Bath Road, Chippenham, SN14 0GF, United Kingdom

Website

chequp.com

How it works

Patient completes an online medical questionnaire; if eligible, receives a personalised treatment plan under clinical oversight; ongoing 1:1 support from a personal Health Coach and clinical team via app; medication delivered discreetly to the patient's home on a monthly subscription, with longer (3/6-month) commitment plans offering per-month discounts.

Medications & prices

Consultation & fees: No explicit consultation fee; clinician assessment, prescription and Health Coach access bundled into the medication price. CheqUp explicitly states it does not price-match competitors. A £50 fee applies for early cancellation of 3- or 6-month plans.

Delivery: Not itemised as a separate fee on pricing pages (appears included); at least one review requested free shipping on longer subscription plans

What reviewers say

Things to know

• ⚠GPhC inspection on 25 March 2026 found 'Standards not all met': Principle 1 (Governance) was assessed as not all met (Principle 4, Services including medicines management, was met). An improvement action plan was issued, with re-inspection due within six months. This follows an earlier improvement action plan issued after a June 2025 inspection — i.e., governance issues flagged across two consecutive inspection cycles.
• ⚠CQC-registered service has not yet been inspected/rated.
• ⚠Recurring complaint pattern around cancellation fees and price increases.

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