Boots Liverpool Street

Our review

Boots Liverpool Street (11 Octagon Arcade, Liverpool Street Station) is one of 17 Boots stores in a 2026 pilot offering face-to-face, no-appointment weight-loss consultations with a Pharmacist Independent Prescriber, who assesses eligibility (BMI thresholds apply) before prescribing. In-store pricing is stated to match Boots Online Doctor: Wegovy injectable from £89/month, oral tablet from £99/month, and Mounjaro from £179/month, with free pick-up in-store or delivery. The underlying prescribing service, run by Boots Digital Health Limited, is CQC-rated 'Good' (December 2021). The branch itself holds a 4.0 Google rating from 1,495 reviews, while the wider boots.com brand carries a 4.2 Trustpilot score, with reviewers citing fast delivery and easy ordering against complaints of damaged packaging and delivery delays — this reflects Boots retail generally rather than the weight-loss service specifically. Best for Londoners near Liverpool Street who want a walk-in, in-person consultation instead of an online-only process.

Location

Verification

Legal name

Boots UK Limited (in-store pharmacy premises); online/prescribing service operated by Boots Digital Health Limited

Companies House

00928555 (Boots UK Limited); 12561320 (Boots Digital Health Limited, formerly Lemonaid Health Limited, incorporated 17 April 2020)

GPhC registration

Boots UK Limited is the GPhC-registered owner of this pharmacy premises (part of ~2,500 GPhC-registered Boots UK pharmacies); the specific premises registration number for the Liverpool Street Station branch could not be independently confirmed via the GPhC public register within this research session

CQC registration

Boots Digital Health Limited (the entity operating the online/in-store prescribing service under 'Boots Online Doctor') is registered with the CQC and holds a 'Good' rating dated 23 December 2021; a specific CQC location ID could not be independently confirmed via the CQC website within this research session

Phone

020 7374 0092 (store); 0203 318 3773 (Boots Online Doctor customer service, Mon-Fri 08:30-18:00, Sat-Sun 09:30-16:30)

Website

boots.com/healthhub/a-z-services/weight-loss-instore

How it works

In February 2026 Boots launched an in-store weight-loss pilot at 17 UK stores including this Liverpool Street Station branch. Customers have a face-to-face, no-appointment-needed consultation in a private room with a Pharmacist Independent Prescriber, who takes medical history plus weight/height/BMI measurements to assess eligibility (BMI thresholds apply) before prescribing. In-store pricing is stated to match Boots Online Doctor's standard per-dose prices. Medication can be collected in-store or delivered.

Medications & prices

Consultation & fees: Not separately itemised — consultation is described as included/'no appointment needed'; exact consultation fee not stated on the pages reviewed

Delivery: Free fast delivery or pick-up in-store at 1,500+ Boots stores; repeat prescriptions available for up to 12 months with ongoing clinical support

What reviewers say

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